Privacy Policy

1. Who we are

• Controller / operator: ShowUp
• Address: showup.app@outlook.com
• Privacy contact: showup.app@outlook.com
• Support: showup.app@outlook.com
• Website: https://showup-lading-page.vercel.com

2. What ShowUp is

ShowUp is a social accountability and habit-challenge app. Users can create or join challenges, invite friends, check in with photo or note proof, build streaks, view feeds, and receive reminders and social notifications.

3. Information we collect

A. Information you provide

• Account information: email address and password, or Sign in with Apple (which may provide your name and email, including a private relay email if you choose Hide My Email)
• Profile information: display name, username, profile photo/avatar, interests/categories you select
• Challenge content: challenge names, descriptions, settings, schedules, visibility, invites
• Check-ins and proof: notes, photos you submit as proof, timestamps, streak-related activity
• Social activity: friend requests, friendships, challenge memberships, comments or interactions if available in the product
• Communications: messages you send us for support

B. Information from your device (with permission)

• Camera: to capture photo proof
• Photo library: to upload proof photos and profile pictures
• Contacts: to help you invite friends by text or email (accessed on your device so you can choose who to invite)
• Notifications: push notification tokens so we can send reminders and social alerts if you opt in
• Basic device/app info needed to run the Service (such as app version, device type/OS, and crash or performance diagnostics if enabled)

C. Information collected automatically

• Usage data related to how you use features (for example, creating a challenge, checking in, sharing an invite)
• Log and security data needed to operate and protect the Service
• We may use product analytics tools in the future. If we do, we will update this Policy and, where required, request consent.

D. Information from third parties

• Apple Sign In (authentication)
• Our hosting and backend providers that process data on our behalf (see Section 6)

4. How we use information

We use information to:

• Create and manage your account
• Provide core features (challenges, check-ins, proof, streaks, friends, feeds, invites)
• Show relevant content to other users according to your privacy and visibility settings (for example, members of a challenge may see your check-ins/proof based on challenge and proof-audience settings)
• Send transactional and product notifications (reminders, invites, friend requests, check-in activity) when enabled
• Maintain security, prevent abuse, and enforce our Terms
• Improve the Service and customer support
• Comply with law

We do not sell your personal information.

5. How sharing and visibility work in ShowUp

ShowUp is social by design. Depending on settings you or a challenge creator choose:

• Challenge members may see your profile info, membership, and check-in activity
• Photo/note proof may be visible to challenge members and, where enabled, to a wider audience (such as followers or public viewers)
• Public or discoverable challenges and related activity may be visible to other users
• Invite links may allow others to view or join a challenge according to the invite settings

Please only share content you are comfortable making visible under those settings.

6. Service providers / processors

We use trusted providers to operate ShowUp, including:

• Supabase (authentication, database, file storage)
• Apple (Sign in with Apple, App Store distribution)
• Expo / push notification infrastructure (for push delivery)
• Hosting/CDN providers for our website and invite pages

These providers process data only to provide services to us and under contractual/security obligations.

7. Contacts

If you grant contacts permission, ShowUp can read contacts on your device so you can pick people to invite. We use selected contact details to help you send an invite (for example via your device's messaging apps). We do not sell contact lists. We recommend inviting only people who expect to hear from you.

8. Cookies and similar technologies

Our website/invite pages may use essential cookies or similar technologies needed for security and basic functionality. If we use non-essential analytics cookies, we will disclose that and obtain consent where required.

9. Data retention

We keep personal data only as long as needed to provide the Service and for legitimate business, security, and legal purposes.

• Account and profile data: until you delete your account
• Challenge, check-in, and proof content: generally while your account exists and as needed for challenges you participate in; content may remain visible to others until deleted or until related challenges are removed according to product rules
• Push tokens: while notifications are enabled / account is active
• Support messages: as needed to resolve your request

After account deletion, we delete or anonymize personal data within a reasonable period, except where we must retain information for legal, security, or dispute-resolution reasons.

10. Account deletion

You can delete your account in the ShowUp app (Profile → delete account). Deletion permanently removes your account and associated personal data such as your profile, challenges you created (subject to product rules), check-ins, and friendships, except for limited records we may need to retain by law or for security.

You may also request deletion by emailing showup.app@outlook.com from the email associated with your account.

11. Your rights

Depending on where you live (including the EEA/UK and similar jurisdictions), you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict or object to certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise rights, contact showup.app@outlook.com. We may need to verify your identity.

12. Children's privacy

ShowUp is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children under that age. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.

If you are under the age of digital consent in your country, you may use ShowUp only with parent/guardian permission where required.

13. International transfers

We may process and store information on servers located outside your country (including where our providers operate). Where required, we use appropriate safeguards for cross-border transfers. ShowUp is operated with reference to applicable law in Slovenia and the EU, as well as the laws of your jurisdiction where they apply.

14. Security

We use reasonable administrative, technical, and organizational measures to protect personal data (including access controls and encrypted transport). No method of transmission or storage is 100% secure.

15. Third-party links and services

ShowUp may link to third-party services (for example App Store pages). Their privacy practices are governed by their own policies.

16. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date and, where required, provide additional notice.

17. Contact

Questions about privacy: showup.app@outlook.com

Mail: ShowUp, showup.app@outlook.com